Privacy Policy

Introduction

TheCholoBD ("we", "us", or "our") is operated by Lobstar, Inc. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, mobile experiences, and related services (collectively, the "Platform").

By using TheCholoBD, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

Information you provide

• Account details such as name, email, phone number, and password
• Profile information such as username, bio, occupation, skills, and profile photo
• Content you post, including text, images, comments, and messages
• Help requests, hire listings, marketplace listings, and related details you submit
• Verification or support information you choose to provide

Information collected automatically

• Device and browser type, IP address, and general usage data
• Session and authentication data needed to keep you signed in
• Location information when you enable location-based features (e.g. hire nearby, map)
• Push notification tokens if you enable notifications
• Log and security data to help prevent abuse and keep the Platform safe

Information from third-party sign-in

If you sign in with Google or another supported provider, we may receive basic profile information from that provider (such as your name, email address, and profile picture) in accordance with your settings with that provider.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide core Platform features such as posts, messaging, hire, help, and marketplace
• Personalise your feed, recommendations, and nearby experiences
• Send notifications you have opted into (including platform updates and activity alerts)
• Moderate content, investigate reports, and protect user safety
• Improve, maintain, and troubleshoot our services
• Comply with legal obligations and respond to lawful requests

We do not sell your personal data.

3. How We Share Information

We may share information only in these situations:

• With other users — profile and content you choose to make visible (e.g. public posts, profile page, messages you send)
• With service providers — trusted partners who help us run the Platform (such as hosting, image storage, email delivery, push notifications, and analytics), under contractual obligations to protect your data
• For legal and safety reasons — when required by law, to protect users, or to prevent fraud and abuse
• With your consent — when you explicitly agree to a specific sharing

We do not share information that directly identifies you (such as your email or phone number) with advertisers for their own marketing purposes without your permission.

4. Location Information

Some features (such as hire nearby, map, or location-based discovery) may use your device location. You can control location permissions through your device or browser settings.

If you disable location access, certain location-based features may not work as intended.

5. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve security. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the Platform, resolve disputes, enforce our policies, and comply with legal requirements.

When you delete your account or content, we will delete or anonymise data within a reasonable period, except where we must retain it for legal, security, or backup purposes.

7. Your Choices & Rights

Depending on your location and applicable law, you may have the right to:

• Access or update your profile information in account settings
• Control notification preferences
• Request correction or deletion of certain personal data
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing in some cases

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing certain requests.

8. Security

We use reasonable technical and organisational measures to protect your information. However, no online service can guarantee absolute security. Please use a strong password and keep your login details confidential.

9. Children's Privacy

TheCholoBD is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. International Users

TheCholoBD is primarily built for users in Bangladesh. If you access the Platform from outside Bangladesh, your information may be processed in countries where our service providers operate, which may have different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Platform after changes means you accept the updated policy.

12. Contact Us

For privacy questions or requests, contact us at:

See also our Terms & Conditions.